It is the Mission of Thomas Jefferson University's Department of Human Resources to provide, develop, and retain highly motivated, productive and qualified personnel to accomplish Jefferson's missions. In accomplishing this mission, the Human Resources staff adheres to the following principles:

• Significant decisions impacting human resources are the responsibility of operational management and the Senior Leadership. Our role is to consult, advise, and explore innovative alternatives to these issues.

• Our primary clients are faculty, employees, and managers/administrators. While our work involves service to many others (e.g., retirees, governmental agencies, the community, etc.), the aforementioned group will generally receive top priority.

• We serve as an arbitrator of individual rights in employee relations disputes. At times, this interest and the need to protect the organization from adverse consequences may supersede operational decisions.

• The services provided are needed, timely, and of a high quality. New and better methods for meeting needs will constantly be explored.

• In order to meet and anticipate needs, Human Resources staff members must have an understanding and appreciation of Jefferson's business. Whenever possible, staff members will seize opportunities to familiarize themselves with operations and activities throughout the organization.

• Human Resources will constantly seek feedback on the effectiveness of its services to better meet Jefferson's needs.