Department of Human Resources
FIRSTCALL
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Additional Information: FIRSTCALL Newsletter Online Orientation  Adobe Acrobat Reader is freeware required to view PDF material.
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For Jefferson Employees
Legal/Financial Consultation
Free 30 minute consultation with an attorney or financial specialist. Discounted fee if you retain the professional. Free on-line legal/financial resource library at the FIRSTCALL website www.firstcalleap.org Log-in: firstcall
Free Short Term Counseling
No cost, confidential, professional, solution-focused counseling (up to 3 sessions per problem). There are no co-pays. Our counselors are fully licensed, insured, experienced therapists. You and members of your household are eligible for the employee assistance program.
Convenient Appointments
Appointments are available by calling our toll free number: 1-800-382-2377. Have an appointment at 1015 Chestnut or close to home.
Confidentiality
Confidentiality of your information or record is maintained according to the law and ethical guidelines of the counseling profession.
Counseling Services
Marital and Family; Communication; Parenting; Domestic Violence; Divorce/Separation; Grief/loss; Compulsive Behavior; Depression/Anxiety; Health Problems; Substance Abuse; Stress; Financial Difficulties; Work Related Problems; 24 Hour Live Crisis Coverage.
Referral Service
When additional services are needed for specialists, our counselors is experienced in assisting with referrals within your insurance network or to community resources.
FIRSTCALL Website
www.firstcalleap.org See “What’s New”, the monthly online magazine and our Wellness@Work website feature for valuable information.
