Information Services & Technology

Remote Network Access

Here are the options for remote access to campus computing resources available to members of the Jefferson community:

NOTE: Users of these services must agree to the terms of the TJU/TJUH Security policy stated at the bottom of this page.


Remote Access Portal (RAP)

Web-Browser-Based Access from any Internet service.

Note: this is the recommended option unless you have a specific need for dial-up or VPN.

Access Method: http://connect.tjuh.org.
Accessibility:

All Jefferson employees have access to the Employee Self Service site via RAP.

For non-employees and employees needing access to other Jefferson resources, a Service Request will need to be opened and receive departmental approval (For some departments there will be a charge for this service).  On the Service Request please note what resource access is needed.

Requirements:

Windows OS:
Win XP, Vista, Windows 7, Windows 8

Mac OS:
OSX 10.6 Snow Leopard, OSX 10.7 Lion, OSX 10.8 Mountain Lion, and OSX 10.9 Mavericks

Browser:
Internet Explorer 8.0 or higher
Safari 5.0 or higher

Java:
JRE/Java 6 or higher

User Instructions:
Macintosh user instructions
Windows user instructions  

Support: IS&T Solution Center:  (215) 955-7975

    

Virtual Private Network (VPN)

Note:  this method is only approved for Jefferson resources unable to be accessed via RAP

Access Method:

Cisco VPN client for Windows and Linux OS’.  Mac OS will use built-in VPN client

Accessibility:

Only provided for resources that cannot be accessed via RAP.  For these resources, a Service Request will need to be opened and receive departmental & IS&T approval (For some departments. there will be a charge for this service).  On the Service Request please note what resource access is needed.  

Requirements:

Windows OS:
Win XP, Vista, Windows 7, Windows 8

Mac OS:
OSX 10.6 Snow Leopard, OSX 10.7 Lion, OSX 10.8 Mountain Lion, and OSX 10.9 Mavericks

Linux OS:
Linux Kernels 2.2 – 2.4

User Instructions & client setup:
Will be provided by IS&T once the request for access is approved

Support:

IS&T Solution Center:  (215) 955-7975

 

TJU / TJUH Security Policy

Authorization to access Jefferson information assets is granted to employees, students, faculty, physicians, and affiliates specifically and exclusively for their University/Hospital-related functions. By using these services, a user agrees that he or she is responsible for abiding by and promoting adherence to the Electronic Communication and Information Policy.

Any unauthorized use of University/Hospital information systems, or any unauthorized access, modification, destruction, representation or disclosure of University/Hospital information constitutes a breach of security and is subject to disciplinary action.

TJU/TJUH Remote Services are to be used only by authorized persons. Sharing of usernames and passwords will be treated as a violation of University/Hospital policy, and will be subject to disciplinary action.