Vista Plus Information Center
General FAQ's Vista Plus Web View
General FAQs 
| Functional FAQs |
How do I get a Vista Plus account?
Where do I go to access Vista Plus?
What is my Vista Plus User Name and password? Is it case sensitive?
I forgot my password, who do I contact?
What type of computer/software do I need to use Vista Plus?
Does the functionality for a PC differ from that of a MAC?
Is training available for Vista Plus?
Vista Plus is an on-line document/report warehouse. Shortly after being processed, documents and /or reports that have been identified to Vista Plus are captured, distributed, and available for viewing and management. Vista Plus can perform simple and advanced searches to create sub-reports, downloadable text files, spreadsheets, PDFs, and more. You have access to only those report pages authorized by your manager.
How do I get a Vista Plus account?
Vista Plus accounts are managed by TJUH Information Systems (IS).
To request a Vista Plus account, submit a TJUH IS service request.
You can also access the IS Request Tracking System link from the TJUH Intranet. For assistance contact the Technical Assistance Center (TAC) at 215-503-7975 or 215-955-7975.
Where do I go to access Vista Plus?
You will access the system via links from the Hospital Intranet and University Pulse Pages
From the TJUH Intranet homepage: click the “Administrative” tab, then "Vista Plus-Web Report Management System"
From Pulse: Sign into Pulse, then click “Staff Links”, then "Vista Plus-Web Report Distribution System"
What is my Vista Plus User Name and password? Is it case sensitive?
Generally, your User Name is your first initial last name; lower case. When you request an account the Vista Plus Administrator provides your User Name and initial password. Your password is also case sensitive; it may contain both lower and upper case.
I forgot my password, who do I contact?
Contact the Vista Plus Administrator at 215-503-4105.
What type of computer/software do I need to use Vista Plus?
Vista Plus is a web based system; no download is necessary.
Vista Plus Web View requires Internet Explorer 6 for Windows or Fire Fox 1.5.01 or higher for MAC’s.
Does the functionality for a PC differ from that of a MAC?
There are no significant functional differences. However, Firefox may interfere when you want to download or print a report in PDF format. To have PDF files open automatically after download, you must disable Firefox's PDF plug-in.
To do so:
- In Firefox, from the Tools menu, select Options.
- Select Downloads.
- Click View & Edit Actions.
- Select the line for the PDF extension.
- Click Change Action.
- Select Open them with the default application and click OK.
Downloaded PDF files will now open in a separate Acrobat window, not a Firefox browser window.
If you do not want to disable the Acrobat plug-in, each time you download to PDF, select Provide link. Save the PDF file by right-clicking the link and selecting Save Link As. You can then open it outside the browser.
Is training available for Vista Plus?
Yes, hands-on training is available. To view the schedule and to register click on Classroom Sessions. Note that attendance is limited to 11, by the size of the training room.
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