News
Briefs
Infection Control Week Features Oct. 23
Program
The “BUGBUSTERS” will be busy at Jefferson for Infection Control Week activities
October 19 to 25.
An “Infection Control Fortune Teller” and “Haunted
House” will highlight Jefferson’s observance Friday, October 23, in the
Hospital’s West Atrium, 11 a.m. to 3 p.m. The program is geared especially for
doctors, nurses and all healthcare professionals.
The “Haunted House” will simulate a patient room containing a
number of infection control infractions and violations. Employees spotting and naming the
most infractions will win prizes.
Have questions about infection control issues? Just ask “Madame
Elvirus,” an infection control “fortune teller” (really an Infection
Control Program staff member in disguise). You can also check in with an “authentic
Tarot card reader” as portrayed by a staff social worker.
Need a “PPD?” A University Health Services (UHS) staff member
will provide this skin test for tuberculosis, required annually of all healthcare workers,
between 11 a.m. and 1 p.m.
You can also pick up copies of the latest journal articles on infection control and watch
films. Refreshments will be available.
For more information, call Jefferson’s Infection Control Program at
XXX-XXXX.
Community Health Affiliates Foundation, JHS
sponsor Concert to benefit Jefferson Hospice
A fun and inspirational event, a “Concert to Lift Your Spirits,” will take place
on Saturday evening October 17, at 8 p.m. in Centennial Hall of The Haverford School.
Reverend Alphonse Stephenson will conduct the concert, which combines classical music and
popular tunes.
Jefferson Hospice consists of a team of experienced professionals who
assist families in caring for their loved ones at home during the last weeks or months of
their life. The Jefferson Hospice team treats the person rather than the disease.
Ticket costs benefit patient care and staff education.
Benefactor $200
Donors receive 6 tickets
Sponsor $150
Donors receive 4 tickets
Patron $100
Donors receive 2 tickets
Single Ticket $20
Tickets may be purchased at the door. Please call 1-800-732-0999.
Get Your Free Influenza Vaccine Before
Winter
Starting mid-October, the University Health Services Office will be offering free
influenza vaccine shots at its new location at Walnut Towers, 211 S. 9th St., Suite 400.
The free flu shots are available to all Jefferson employees and students during the hours
of 8 a.m. to 4 p.m. through the end of December. In addition, University Health Services
staff will be offering the free flu shots at 4130 Gibbon, November 2 through 6, from 3
p.m. to 4 p.m., and at 1900 Gibbon on November 12, from 6:30 a.m. to 8 a.m., for those who
work the night shift.
OCTOBER Customer Service Tip S.T.A.R. Tip
– Telephone Skills
The S.T.A.R. Tip is a new feature in JeffNEWS that will provide information to better
serve Jefferson’s customers.
The telephone is a vital part of our daily operations. So, keep in mind
the following tips to create rapport with the caller:
- Answer using a cordial tone within three rings.
- State the institution: “Jefferson.”
- State the department.
- Identify yourself by giving your first name (last name is optional) - using your name is
the most powerful way to personalize a call. It lets callers know that an identified
person, not an anonymous voice, is accountable and ready to assist them.
- Offer assistance: “How may I help you?”
Women’s Board Approves Grants for Hospital Programs
and Projects
The Women’s Board of Thomas Jefferson University Hospital has announced more than
$100,000 in grants for hospital programs and projects this year. The programs to be funded
are LifeGuard, a Women’s Board program in support of oncology patients at the
hospital, and the Social Work Emergency Fund. Funding initiatives will be provided to the
Pastoral Care and Education Program and Women’s Health Source. In addition, monies
will be provided to support projects such as the Emergency Department Pilot “Greeter
Program” and a patient room upgrade in the Outpatient Clinical Laboratory. |
