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Ombudsman
Office of the Ombudsman
The position of Ombudsperson for the faculty and post-docs was established several years ago for the purpose of providing these two categories of Jefferson professional staff a voluntary avenue to informally and, most importantly, confidentially discuss personal concerns and interpersonal conflicts and/or disagreements that may have arisen during the person's employment at Jefferson. A major purpose of having an Ombudsperson available is to help the individual try to clarify their concerns, and develop a plan to address or resolve conflicts/ concerns/issues or complaints before they reach a level of personal frustration or dissatisfaction that can lead to the filing of a formal grievance or more significantly, to the resignation and subsequent departure of a valued Jefferson employee. When conflicts or misunderstandings can be resolved successfully and minor disagreements/miscommunications amicably worked through on individual bases, the general work environment can be improved. While not necessarily achieving perfection, in a more supportive or less uncomfortable setting individuals are better able to optimize their potential and productivity. In turn, this improved atmosphere increases the sense of empowerment and job satisfaction for the individual and helps Jefferson achieve its stated mission of continuing to deliver outstanding healthcare services, educational opportunities and research programs.
Your Ombudsperson is authorized to provide independent, confidential advice/assistance or direction. He can offer a neutral venue, and through this role he is in a position to help bring together all parties involved in conflicts. Meetings can occur on or off campus, at the Ombudsman's office or in your own. The Ombudsperson is also available as an interested, but objective "listener" who, because he is not personally or directly involved in a specific concern or conflict, can help the faculty member or post-doc better define and clarify an issue and then work through the problem and focus on finding their own course of resolution. He is also available to help faculty and post-docs work through some of the administrative red tape that often makes academic life appear to be more difficult than it needs to be.
Contact:
Dr. Stephen Weinstein
833 Chestnut St. 2nd fl.,
Philadelphia, PA 19107
by phone at 215 955-7910 or by e-mail at Stephen.Weinstein@Jefferson.edu
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* All policies and procedures for Fellow Selection, Evaluation, Promotion, and Dismissal are in compliance with both ACGME requirements and with the institutional policies and procedures of Thomas Jefferson University Hospital.
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