JeffSTAT Communications Center
1-800-JEFF-121/215-955-4444

JeffSTAT's Communications Center operates 24 hours a day. Using a computer-aided dispatch system (CAD), JeffSTAT's dispatchers continuously track the status and location of all vehicles and transport teams. The dispatchers in the Communications Center maintain constant contact with its personnel via digital pagers, 2-way radios, and cellular telephones.

When referring a transport to JeffSTAT's Communications Center, the dispatcher will ask you to provide the following information:

1. Type of transport/service requested

2. Date and time of the transport

3. Patient's name, home address, telephone number, age, date of birth, and sex

4. Diagnosis, chief complaint, or reason for transport

5. Insurance information including the type, identification number, authorization numbers and group numbers for all insurance carriers

6. Referring & receiving facility

7. Referring & receiving physician

8. Name of the caller and contact telephone number

Hospitals who refer transports to JeffSTAT must provide the following:

1. Copy of the patient's face sheet
2. Copy of the patient's chart
3. Copies of X-rays and other radiological studies (for critical care patients)
4. Completed Physician's Medical Necessity Certification Form
5. Completed Advanced Directive Verification Form (if applicable)

These records will be picked up by the transport teams when they arrive.

Map of JeffSTAT's Response Area