Beta Test Rolls Out, Two Departments Partner with JUP
EMR Beta Testing launched in April as a phased-in module approach in two departments representing each end of the clinical setting spectrum: Otolaryngology and Family Medicine. Both departments partnered with JUP to phase in the first two EMR modules, View and Data Entry. Significantly, at the time of its EMR introduction, Family Medicine experienced and successfully managed historic levels of patient volume. Six weeks after the Beta launch both departments’ added a new EMR module, with each department trialing a different one.
Family Medicine Integrates ‘e-Prescribing’
Family Medicine, a department of 65 physicians, is phasing in e-Prescribing, the EMR module that electronically sends prescriptions to patient-selected pharmacies. In addition to reducing paperwork, e-Prescribing saves time. Prescriptions written during a patient’s office visit are electronically transmitted to the pharmacy with the push of a button. To date, eight physicians have integrated e-Prescribing into their practices. Several of their patients have reported that they have picked up their prescriptions on the way home from their office visits. After all Family Medicine clinicians have phased in e-Prescribing, their next phase of the Beta Test will add a fourth module, Tasking, which is currently in testing by the Department of Otolaryngology.
Otolaryngology Trials ‘Tasking’
The Department of Otolaryngology is currently phasing in Tasking, the EMR module used by staff to forward inbound patient and physician telephone calls to the appropriate department or practice team member. Tasking benefits practice management by automatically tracking the call assignment and facilitates patient recordkeeping as team members input their informational or activity response to the inbound call. Two Otolaryngologists currently use and provide feedback to JUP on Tasking. The other seven will phase it in over coming months.
Productive Feedback on EMR
Departmental feedback to JUP has been positive regarding their phasing in of three EMR modules. Training for each module takes on average about 2 hours depending on the subject matter. Depending upon the EMR module topic, physician and staff training is delivered either online or in a classroom setting and the training approach matched to the student. If dual training methodology is available, Productive use in a clinical setting of the new EMR module is immediate.
in his words
Dr. David Rosen
Department of Otolaryngology
"We’ve just touched the surface of the potential of EMR. We’re really looking forward to embracing the complete product."