Thomas Jefferson University

Operational Excellence
Graduate Certificate


Program Length

15 - 18 Months

Three 14-week terms per year, beginning in September and ending in July, enable students to complete the Certificate in 15 - 18 months.

Program Format

Online

All courses are offered asynchronously online using best practices and interactive learning and are taught by practitioner faculty with years of experience in performance improvement.

Program Audience

Healthcare Professionals

The Graduate Certificate in Operational Excellence is designed for working professionals seeking part-time educational opportunities.

Deadline

Rolling Admission

Students can begin the program in September or January. Applications are considered when submitted.

At a time when health care is moving from volume to value, providers, especially hospitals, are required to do more with less and to do it better. Applying proven performance improvement methodologies to health care promotes value and efficiency by increasing quality and reducing costs that add no value. The online Graduate Certificate program in Operational Excellence prepares leaders to be effective agents of change within their organizations by equipping them with knowledge and skills to facilitate and lead system and process-level improvements.

Students identify and evaluate opportunities for improvement and design and implement effective strategies to increase efficiency and decrease waste.  Along with practical tactics, they study key challenges in leading transformation and best practices to overcome them in the real world environment.


Program Audiences

The Graduate Certificate in Operational Excellence is intended for healthcare administrators, clinicians, support staff, and others in related roles -- anyone responsible for operational excellence and process improvement efforts within their organization.  The concepts taught are foundational and practical in application and therefore appropriate for all types of roles.


Program Outcomes

Upon completion of the Certificate, recipients are able to

  • Identify and evaluate appropriate healthcare situations to utilize performance improvement and transformation tools
  • Design and implement a performance improvement strategy at system/process level
  • Provide prioritized recommendations for a healthcare performance improvement initiative
  • Evaluate the effectiveness of various performance improvement interventions
  • Execute effective Rapid Improvements to ensure success and sustainability

General Information

  • The Graduate Certificate in Operational Excellence is designed for working professionals seeking part-time educational opportunities. Students can begin the program in September or January.
  • All courses are offered asynchronously online using best practices and interactive learning and are taught by practitioner faculty with years of experience in performance improvement.
  • Three 14-week terms per year, beginning in September and ending in July, enable students to complete the Certificate in 15 - 18 months.
  • Applicants to the program need to have a bachelor’s degree with approximate GPA of 3.0.

Curriculum

Op-Excellence-Curriculum

This Graduate Certificate program consists of 13 credits or 4 courses (3 credits each) and an applied project (1 credit.)

Graduate Certificate in Operational Excellence (13 Credits) Credit
OPX 525 Operational Excellence – Lean Thinking 3
OPX 527 Operational Excellence – Lean Project 1
OPX 530 Operational Excellence – Accelerating Transformation 3
OPX 532 Operational Excellence – Project Management 3
OPX 535 Operational Excellence – Advanced Lean Thinking 3

Admissions Considerations

Applicants to the program need to have a bachelor’s degree with approximate GPA of 3.0.


 

How to Apply

We are pleased that you have decided to apply to Jefferson College of Population Health (JCPH) and look forward to receiving your application!

Admissions Review

  • JCPH accepts applications on a continuing basis. It is best to submit your application as early as possible.  

  • Applications are reviewed once the complete application – online application and supporting documentation – is received. You can expect to receive a response within 3-4 weeks after your completed application has been verified by Thomas Jefferson Common Application System (TJAPP).

  • The latest date to submit an online application for fall (September) admission is July 1. The last date to submit an online application for the spring (January) is November 1. The latest dates to receive the supporting documentation are July 15 and November 15, respectively.

There are two steps in the application process:

  1. Complete the online application and pay the $50.00 application fee.

  2. Complete the self-managed application by submitting the following documentation directly to TJAPP unless otherwise noted:

    Thomas Jefferson University TJAPP Transcript Processing Center
    P.O. Box 9130
    Watertown, MA 02471

    1. Official Transcripts.

      Submit an official transcript for all undergraduate and graduate accredited institutions you have attended. If your courses were completed outside of the United States, you must submit a course-by-course evaluation from World Education Services.

    2. Two Letters of Recommendation
    3. Demonstration of Ability to Perform Graduate Work

      Applicants must demonstrate one of the following:

      • Graduate degree or at least 9 appropriate credits of earned graduate coursework with a grade of “B” or higher from an accredited institution, or
      • Competitive score on the GRE (50% percentile or higher in each of the three categories) or other graduate entrance examination, such as GMAT, LSAT, MCAT, DAT and so on.

        If you are submitting GRE (GRE code = 7689) or other scores, an official, original copy of the scores should be sent by the examination organization directly to Jefferson College of Population Health. GRE or other scores must be less than 5 years old.
    4. Personal Statement/Essay

      Please submit 300-500 words describing your interest in the program. Include your personal experiences and how they relate to your goals and expectations for the program. Upload your essay to the TJAPP application. See TJAPP Application Instructions for “My Attachments.”

    5. Demonstration of English Language Proficiency

      All international students and U.S. permanent residents must demonstrate English language proficiency as one of the conditions for admission to JCPH. JCPH accepts any one of the following to satisfy the proficiency requirement:

      • Native English speaker from one of these countries (PDF)
      • Baccalaureate degree or higher from an accredited U.S. college or university
      • U.S. national or state licensure or certification in a medical, nursing or allied health field
      • Internet-based Test of English as a Foreign Language (TOEFL) with an overall score of at least 87 and individual section scores as follows: Writing – 21, Speaking – 23, Reading – 21 and Listening – 22.
        Thomas Jefferson University requires that official scores be sent directly to JCPH.
    6. CV or Résumé

      Summarizing your work or volunteer experience, especially if it is related to health or health care.

  3.  

 

 

 


901 Walnut Street, 10th Floor   
Philadelphia PA 19107
215-503-0174

TJU.Admissions@jefferson.edu