Philadelphia University + Thomas Jefferson University

Operational Excellence


Program Length

15 - 18 Months

Program Format

Online

All courses are offered asynchronously online using best practices and interactive learning and are taught by practitioner faculty with years of experience in performance improvement.

Program Audience

Healthcare Professionals

The Graduate Certificate in Operational Excellence is designed for working professionals seeking part-time educational opportunities.

Deadline

Rolling Admission

Students can begin the program in September or January. Applications are considered when submitted.

We are not accepting applications for this program at this time.

At a time when health care is moving from volume to value, providers, especially hospitals, are required to do more with less and to do it better. Applying proven performance improvement methodologies to health care promotes value and efficiency by increasing quality and reducing costs that add no value. The online Graduate Certificate in Operational Excellence prepares leaders to be effective agents of change within their organizations by equipping them with knowledge and skills to facilitate and lead system and process-level improvements.

Students identify and evaluate opportunities for improvement and design, and implement effective strategies to increase efficiency and decrease waste.  Along with practical tactics, they study key challenges in leading transformation and best practices to overcome them in the real world environment.


Program Outcomes

Upon completion of the Graduate Certificate in Operational Excellence, recipients are able to:

  • Identify and evaluate appropriate healthcare situations to utilize performance improvement and transformation tools.
  • Design and implement a performance improvement strategy at system/process level.
  • Provide prioritized recommendations for a healthcare performance improvement initiative.
  • Evaluate the effectiveness of various performance improvement interventions.
  • Execute effective rapid improvements to ensure success and sustainability.

Program Audiences

The Graduate Certificate in Operational Excellence is intended for working professionals seeking part-time educational opportunities. The concepts taught are foundational and practical in application and therefore appropriate for all types of roles including:

  • Health professionals working within healthcare settings, healthcare plans or management companies, academic organizations, community organizations and public/government entities
  • Healthcare program administrators
  • Individuals working in healthcare-related professional support organizations and trade associations
  • Individuals responsible for operational excellence and process improvement efforts within their organization

Curriculum

Op-Excellence-Curriculum

The Graduate Certificate in Operational Excellence is composed of 13 credits or 4 courses (3 credits each) and an applied project (1 credit).

There are three 14-week terms per year running from September to July. Students can begin in the fall (September) or spring (January) terms. This flexibility enables students to complete the graduate certificate in one to two years depending on their pace through the program.

All courses are offered asynchronously online using best practices and interactive learning, and are taught by practitioner faculty with years of experience and recognized expertise.

Graduate Certificate in Operational Excellence (13 Credits) Credit
OPX 525 Operational Excellence – Lean Thinking 3
OPX 527 Operational Excellence – Lean Project 1
OPX 530 Operational Excellence – Accelerating Transformation 3
OPX 532 Operational Excellence – Project Management 3
OPX 535 Operational Excellence – Advanced Lean Thinking 3

Admissions Considerations

  • Earned bachelor’s degree with a minimum GPA of 3.0
  • Experience in the health or healthcare industry

How to Apply

We are not accepting applications for this program at this time.


901 Walnut Street, 10th Floor   
Philadelphia PA 19107
215-503-0174

TJU.Admissions@jefferson.edu