Financial Obligation

I. Policy Statement

Thomas Jefferson University recognizes the importance of maintaining fiscal responsibility in terms of ensuring timely payment/resolution of outstanding financial obligations by all students. This policy has been established to address this fiscal responsibility while supporting students in meeting their required obligation.

II. Scope

This policy applies to all full-time, part-time, matriculated and non-matriculated students at Thomas Jefferson University.

III. Components

A. Billing Schedule and Payment Deadline Schedule
B. Billing Communication
C. Identification of Ramifications related to outstanding tuition/fee, housing, and other balances of $500 or more
D. Communication to Academic Deans and Program/Department Designates

A. Billing Schedule and Payment Deadline Schedule: Online access to student bills for the upcoming semester will be provided to students not less than four (4) weeks prior to the bill due date. Resolution of the outstanding balance must occur on or before the first day of class.

B. Billing Communication: Following the original notification about the online access to student account bills, reminder email notices will be sent once a week until the designated payment deadline. Weekly communication will continue for students who have not resolved the unpaid balance by the designated deadline.

The email billing communication will include:

  1. Reminder that the student has an outstanding balance;
  2. The deadline for completing "Satisfactory Payment Arrangements";
  3. Identification of "Satisfactory Payment Arrangement" which includes:
  • Payment in full;
  • Establishing and maintaining up-to-date payments with an approved Tuition Payment Plan, in an amount sufficient to meet your outstanding balance by the specified date;
  • Completion of required financial aid application process (and confirmation that the award estimate is sufficient to cover the balance). Exception is that, because eligibility for private education loans is contingent upon a satisfactory credit review, only "Pre-approved” Private Education Loans can be considered as pending financial aid. Clearance based on a pending private education loan cannot be provided until lender credit approval is confirmed;
  • Submission of required paperwork to Jefferson Human Resources Benefits Office for tuition remission. (Students are required to satisfy any  portion of the tuition not covered by Human Resources as employee benefits); and/or
  • Submission of documentation to the Student Account Office verifying payment of tuition by a third party.

C. Ramifications related to outstanding balances of $500 or more

Ramifications include:

  • Assessment of late fees of $100 per month starting on October 1 for the fall term, February 1 for the spring term and June 1 for the summer term. Late fees will continue to be assessed each month thereafter until the unpaid balance is resolved.
  • Will lose access to Canvas Learning Management System if the bill is not resolved by October 15 for the fall semester, February 15 for the spring semester and June 15 for the summer semester.
  • Will not be allowed to register for subsequent terms and/or registration will be cancelled if the bill is not resolved by November 1 for the fall semester, March 1 for the spring semester, and July 1 for the summer semester.
  • Will not be able to obtain a copy of an official transcript.
  • Will not be allowed to participate in the Commencement ceremony.
  • Students who leave the University, and owe a balance of $500 or more will be turned over to Conserve Collection Agency 60 days after they have ceased to be enrolled at TJU. If a student is referred to the collection agency, they are also responsible for all associated collection costs.
  • The University reserves the right to change, amend, and/or impose additional restrictions in its discretion. 

D. Communication to Academic Deans and Program/Department Designates

Notices will be sent to Academic Deans and Program/Department Designates starting two weeks prior to the tuition due date and will continue until all students with outstanding balances have completed satisfactory payment arrangements. To further facilitate communication and follow-up with students, Deans may share the list of student names, without the corresponding outstanding balance amounts, with specified administrators. Information will only be shared with faculty if the student has lost access to Canvas as this will inhibit further course progression. Faculty will not be advised as to why the student has lost Canvas access.