Thomas Jefferson University

National Center for Telehealth Education & Research (NCTER)

The Institute of Emerging Health Health Professions in collaboration with JeffConnect will lead innovation and implementation of Telehealth & Connected Care.

*FREE* Reimagining Health Care - Telehealth Training Course for those who are currently unemployed!



The National Center for Telehealth Education and Research (NCTER) will lead effective practices for Telehealth implementation through innovative research, training, and education to transform healthcare into the digital age.




To advance and advocate for telehealth optimization through:

  • Education & Training –to provide a variety of foundational resources to support awareness and strategies for adoption
  • Research – using data to enhance patient care and outcomes to measure telehealth effectiveness 

Education & Training


As leaders in telehealth, we have developed a variety of educational offerings to equip healthcare professionals to understand and utilize telehealth technologies to improve patient care.  

View the following educational programs below: 

                · Telehealth and Connected Care: An Advanced Course 


NCTER's commitment to creating new tools for improving both the quality and accessibility of patient care

Clinical Trials, Grants and Contracts

Title: State of Emergency: Reducing Racial Disparities in Diabetes Care in Pennsylvania

The major goal of this randomized controlled trial is to test the efficacy of a collaborative community-based telehealth intervention to prevent emergency room visits and/or hospitalizations to improve glycemic control and quality of medication use in African Americans with diabetes.

1R01DK114033 (Rovner) 05/21/18-03/31/22
Pennsylvania Department of Health SAP# 4100077081

Title: Reducing Emergency Diabetes Care for Older African Americans

The goal of this randomized controlled trial is to test the efficacy of a collaborative community-based telehealth intervention to prevent emergency department (ED) visits and/or hospitalizations to improve glycemic control and quality of medication use in older African Americans with diabetes mellitus (DM)

1R18DK118590-01A1 (Rising) 07/01/19-06/30/24
National Institute of Diabetes and Digestive and Kidney Diseases 

Title: A pragmatic randomized controlled trial assessing the impact of medically tailored meals and medical nutrition therapy via telehealth among patients with poorly controlled diabetes

The objective of this study is to conduct a randomized control trial to assess the effect of 1) medically tailored meals (MTM) and 2) telehealth-delivered medical nutrition therapy + MTM on outcomes for patients with poorly-controlled diabetes.

Role: Co-Investigator
1R18DK118590-01A1 (Rising) 07/01/19-06/30/24

Title: The Federal Communications Commission's COVID-19 Telehealth Program

Thomas Jefferson University Hospitals, in Philadelphia, Pennsylvania, was awarded $922,688 for tablets, computers, and remote monitoring equipment to offer patient-based internet-connected remote monitoring for blood pressure, pulse oximetry, weight, and glucose levels to manage chronic diseases and COVID-19 related symptoms, to perform video consultations with both regular outpatient providers as well as with emergency physicians for assessment of acute problems related to COVID-19 or other acute illnesses, and other remote treatment for chronic conditions via telehealth and ongoing remote patient monitoring


1. Hollander JE, Carr BG. Virtually perfect: Telemedicine for COVID-19. N Engl J Med., 2020;382(18):1679-1681.  DOI: 10.1056/NEJMp2003539

2. Joshi A, Randolph FT, Chang AM, Slovis BH, Rising KL, Sabonjian M, Sites FD, Hollander JE. Impact of emergency department tele-intake on left without being seen and throughput metrics. Acad Emerg Med., 2020;27(2):139-147. doi: 10.1111/acem.13890.

3. Limkakeng AT, Hollander JE. Will the COVID-19 pandemic make clinical research more efficient? PLOS Blogs. May 7, 2020.

4. Hollander JE. Sites FD. The transition from reimagining to recreating health care is now. NEJM Catalyst. Innovations in care delivery. April 8, 2020.

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5. Berkowitz L, Hollander J, Murren-Boezem J, Krupinksi E, Mond-Johnson A. Immediate care, telehealth and antibiotic stewardship. Comment on Ray KN, Shi K, Gidengil CA, Poon SJ, Uscher-Pines L, Mehrotra A. Antibiotic prescribing during pediatric direct to consumer telemedicine visits. Ped 2019;143(5).

6. Huilgol Y, Miron-Shatz T, Joshi AU, Hollander JE. Hospital telehealth adoption in 2014 and 2015 was influences by population, hospital and policy characteristics. Telemed and e-health. 2019;in  press. DOI: 10.1089/tmj.2019.0029

7. Halpren Ruder D, Chang AM, Hollander J, Shah A. Quality assurance in telehealth: adherence to evidence based indicators. Telemed & e-health  2019;25(7):599-603. DOI: 10.1089/tmj.2018.0149

8. Nandra K, Koenig G, DelMastro A, Mishler E, Hollander JE, Yeo CJ. Telehealth provides a comprehensive approach to the surgical patient. Am J Surg. 2019;218(3):476-479. doi: 10.1016/j.amjsurg.2018.09.020. PMID: 30253859

9. Huigol, YS, Joshi AU, Carr BG, Hollander JE. Giving urban health care access issues the attention they deserve in telemedicine reimbursement policies. Health Affairs Blog.

10. Chang AM, Fischman DL, Hollander JE. Evaluation of chest pain and acute coronary syndromes. In Mattu A, Field J (Eds). Emergency Cardiology: From the ED to CCU. Cardiology Clinics 2018;36(1):1-12

11. Phillips L, Hollander JE. Telemedicine through the lens of wilderness medicine. Telemedicine magazine. 2018;Jan 24

12. Hollander JE, Stone D, Stepchin A. Building a scheduled visit telemedicine program. Am J Med Qual. 2018;33(15):23S

13. Powell RE, Stone D. Hollander JE. Patient and health system experience with implementation of an enterprise wide telehealth scheduled video visit program: mixed methods study. JMIR Med Inform 2018;6(1):e10.p1-7  doi:10.2196/medinform.8479

14. Papanagnou D, Stone D, Chandra S, Watts P, Chang AM, Hollander JE. Integrating telehealth emergency department follow up visits into residency training. Cureus 2018;10(4):e2433 doi 10.7759/cureus.2433

15. Mullen-Fortino M, Rising KL, Duckworth J, Gwynn V, Sites FD, Hollander JE. Presurgical assessment using telemedicine technology: impact on efficiency, effectiveness and patient experience of care. Telemed and e-health 2018;25(2):137-142. Doi; 10.1089/tmj.2017.0133. [Epub ahead of print] PMID: 30048210

16. Rising KL, Ward MM, Goldwater JC, Bhagianadh D, Hollander JE. Framework to advance oncology related telehealth. JCO Clinical Cancer Informatics. 2018; June 29 e-pub doi:10.1200/CCI.17.00156. PMID 30652582. 

17. Nord G, Rising KL, Band RA, Carr BG, Hollander JE. On demand synchronous audio video telemedicine visits are cost effective. Am J Emerg Med. 2019;37:890-894. doi:10.1016/j.ajem.2018.08.017. PMID: 30100333

18.Ellimoottil C, An L, Moyer M, Soosang S, Hollander JE. Challenges and opportunities faced by large health systems implementing telehealth. Health Affairs, 2018;37(12):1955-1959.

19. Joshi A, Hollander JE. Why the telemedicine physical is better than you think. Telemedicine. 2017;Issue 8:22-23.

20. Hollander JE, Carr BG. Transforming care delivery through telemedicine. In Wiler JL, Pines JM, Ward MJ (Eds)  Value and Quality in Acute and Emergency Care. Cambridge University Press 2017; pages 131-138.

21. Hollander J. Show me the data. Bring on the telemedicine researchers. Telemedicine. 2017;Issue 9 page 22.

22. Powell RE, Henstenburg JM, Cooper G, Hollander JE, Rising KL. Patient Perceptions of Telehealth Primary Care Video Visits. Ann Fam Med., 2017;15:225-229.

23. Glassman DT, Puri AK, Weingarten S, Hollander JE, Stepchin A, Trabulsi E, Gomella LG. A single institution’s initial experience with telemedicine. Urology Practice. 2018;5:367-371. DOI:   Published online: September 4, 2017

24. Hollander JE, Davis TM, Doarn C, Goldwater JC, Klasko S, Lowery C, Papanagnou D, Rasmussen P, Sites FD, Stone D, Carr BG. Recommendations from the First National Academc Consortium of Telehealth. Pop Health Management. doi: 10.1089/pop.2017.0080. [Epub ahead of print]

25. Hollander JE. Should healthcare follow the lead of the airline industry? Telemedicine. 2016;Issue 4:32-33.

26. Hollander JE. CONNECT for Health Act: Discussions on the Hill. Telemedicine. 2016;Issue 5:25-26.

27. Hollander JE, Litt HI. In Reply (letter to editor) Ann Emerg Med., 2016;68(5):646

28. Hollander JE. Let’s Own It – Emergency physicians are “the availableists” Telemedicine. 2016;Issue 6:26-27.

29. Hollander JE. How my mother would practice telemedicine. 2015;1(1):35-36.

30. Hollander JE. My 2015 telemedicine wish list. Telemedicine. 2015;1(2):39.

31. Hollander JE, Papanagnou D. Training the next generation in telemedicine. Telemedicine. 2015;1(3):29-30.

32. Papanagnou D, Sicks S, Hollander JE. Training the next generation of care providers: focus on telehealth. Healthcare Transformation 2015;1:52-63.

33. Chen EH, Hollander JE. When Do Patients Need Admission to a Telemetry Bed? J Emerg Med., 2007;33(1):53-60.

34. Pines JM, Rich VL, Schwartz AR, Mathew R, Kurz AE, Datner EM, Sites FD, Hollander JE.  Lack of Utility of Telemetry Monitoring During Transport to Inpatient Beds for Identification of Dysrhythmias For Emergency Department Patients With Potential and Known Acute Coronary Syndromes. Critical Pathways in Cardiology  2005;4:117-120.

35. Hollander JE, Sites FD, Pollack CV Jr., Shofer FS. Lack of utility of telemetry monitoring for identification of cardiac death and life threatening ventricular dysrhythmias in low risk patients with chest pain. Ann Emerg Med.  2004;43(1):71-76.

36. Ezenkwele UA, Sites FD, Shofer FS, Pritchett EN, Hollander JE. A randomized study of electronic mail versus telephone follow-up after Emergency Department visit. Am J Emerg Med. 2003;24(2):125-130.

37. Hollander JE, Valentine SM, McCuskey CF, Turque T, Singer AJ and the Stony Brook Wound Registry Study Group.  Long term evaluation of cosmetic appearance of repaired lacerations: validation of telephone assessment.  Ann Emerg Med. 1998;31(1):92-98.

38. Hollander JE, Delagi R, Sciammarella J, Viccellio P, Ortiz J, Henry MC.  Evaluation of on-line telemetry:  A prospective assessment of accuracy in an all volunteer system. Acad Emerg Med.  1995;2(4):280-286.

News & Events

COVID-19 has disrupted the way we deliver care. Watch this webinar to learn more about how we leveraged Telehealth during this pandemic.

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Dr. Aditi Joshi has been using telemedicine to continue treating patients with the same COVID-19 symptoms she’s feeling.

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The online modules enabled Jefferson to train 700 providers in scheduled visits and 160 providers in on-demand visits in a three-day span, says Dr. Judd Hollander.

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Consulting & Implementation

JeffConnect provides consulting services on a limited basis to healthcare organizations seeking guidance in launching or optimizing their telemedicine program. Learn more