Thomas Jefferson University

Email FAQs

Under File ribbon menu, click Info Bar, and select Options. Under Mail, you will see a category to create or modify signature for messages. Click the Signature Button. In the Signatures and Stationary window, create your signature.

By default, your Inbox is sorted by date, with the most recent mail on top. To sort, simply click on the column Subject. Clicking on the arrow next to the word Subject will toggle the sort from ascending to descending and back.

In an email, click on the To button to open the Global Address List. You can also enter a Jefferson User’s name in the Search box under Home ribbon menu.

Drag the email containing the new Contact to be added from the Inbox to your Contact folder (or icon on the shortcut bar). This will open a new Contact window with the email address already filled in. Correct the Name (if applicable) and add any other information. The email message that appears in the bottom of the Contact window can be deleted.

Select the folder, and click inside of the Quick Search box to activate the Search Tools ribbon menu. Then, under Refine section, click on the Subject icon to constraint the search within Subject text of selected folder.

Yes, you can send the email via “Bcc…”. Bcc… can be opened by going to the “Options” tab in a message (new email) window and then clicking on “Show Fields” in the Ribbon. Placing the email address(es) of the person(s) you are sending the message to in the Bcc.. box makes those email addresses hidden to those who receive the email.

In Navigation Pane, click Contacts. Under Home ribbon menu, click New Contact Group. In Name textbox, enter Group name. To add Group Members, click Add Members, then select From Address Book. When done, click Save and Close.

In a new email, simply enter email group name in the To text box. To browse available email groups, click on the To button to open the Global Address List. In Address Book dropdown list, select All Groups.

By default, the inline AutoCorrect Options is enabled in Outlook. But, you can force an additional spellcheck function to your outgoing emails. This function will cancel an outgoing email if it contains spelling errors. To enables this function, click on File ribbon menu, then click Options. Under Mail, check “Always check spelling before sending”.

A delivery receipt tells you that an e-mail message was delivered to the recipient's mailbox, but not whether the recipient has seen it or read it. A read receipt tells you that a message was opened. In both cases, you receive a message notification in your Inbox.

Yes, it is called Outlook Template. To create one, simply create an email. Then, save as an Outlook Template in desired location.

Whilst OWA (Outlook Web App) is sufficient for many email and calendaring purposes and has the advantage that you can access it from anywhere with an internet connection, the desktop application Outlook includes many more features, and it is able to take advantage of shared features in Microsoft Office, such as create/edit emails offline, use of spellchecking, and ability to integrate email content with other Office 2010 products.