High Reliability Organizing
Patient Safety
Patient Experience
Quality Management
Performance Improvement
Communication & Resolution Programs
Sherri Hobbs-Messick, MSM, MSN, RN, CPHQ, CPPS
She / Her / Hers / Herself
Lecturer
She / Her / Hers / Herself
Lecturer
Research & Practice Interests
Education
MSN, South University
MSM, Wilmington University
BSN, Wilmington College
Diploma in Nursing, Beebe School of Nursing
Publications
Ayd J, Hobbs S, Joyce-Byers H, Madden S. Effective Health Care Policies Mitigate Litigation Risks, ASHRM Forum, May 2021
Teaching
U.S. Healthcare Organization & Delivery
Applied Principles of Healthcare Quality
Quality Improvement & Patient Safety (QIPS) Leadership Development
Certifications
Certified Professional in Healthcare Quality, Certified Professional in Patient Safety, Six Sigma Green Belt
Biography
Sherri Hobbs-Messick is an experienced healthcare leader with over 20 years of healthcare experience, over 15 of those years focused on healthcare quality, safety, and patient experience. She currently serves University of Maryland Shore Regional Health (UMSRH) as Vice President, Chief Quality, Safety, & Experience Officer. In this role, Sherri has responsibility for strategy and outcomes surrounding high reliability organizing, patient experience, patient safety, quality, performance improvement, and infection prevention. Prior to her role at UMSRH, she worked as a healthcare quality professional in a variety of settings including a large academic medical center, community hospitals, ambulatory care, and hospice. A perioperative nurse by background, Sherri serves on the Individual Strategic Advisory Committee for the National Association for Healthcare Quality (NAHQ) and serves as a subject matter expert and instructor for their CPHQ prep products. Sherri is also involved in promoting the profession locally as a Past-President of the Maryland Association for Healthcare Quality.