To be taken to the station, you will need to come to the Safety & Security office, as the shuttle departs from there. It is advised that you are at the office no less than ten (10) minutes before your departing train.
To be picked up from the station, you should call the office roughly ten (10) minutes before the train is set to arrive at the East Falls station, or about three (3) stops before the station. As a reminder, the number of our office is 215-951-2999.