Shane D. Flickinger, MHA, FACHE, CLSSBB


Shane Flickinger


901 Walnut Street, 10th Floor
Philadelphia, PA 19107

Email Shane D Flickinger

215-923-7583 fax

Shane D. Flickinger, MHA, FACHE, CLSSBB


Research & Practice Interests

Process Improvement
Lean Six Sigma Methodology
Change Management
Market Analysis
Rural Health
Materials Methodology


MHA, The Pennsylvania State University
BS, The Pennsylvania State University


Lean Six Sigma Black Belt

University Appointment

Lecturer, Jefferson College of Population Health


Change Management
Baldrige Performance Excellence Program


Mr. Shane Flickinger is a proven results-oriented healthcare operations leader embracing a bottom-up, people-centric leadership and management approach. He is accomplished in forming, developing, managing and leading interdisciplinary teams using quality and process improvement tools to achieve results in clinical and non-clinical settings. He worked with Dr. Dennis R. Delisle to found the Master of Science degree program in operational excellence, one of the first in the kind in the nation.

Shane holds a certification as a Lean Six Sigma Black Belt. He is also a trained Baldrige Examiner through Pennsylvania’s performance excellence program and is credentialed as a Fellow of the American College of Healthcare Executives. Shane completed his Bachelor of Science in health policy and administration and his Master of Health Administration degrees at The Pennsylvania State University.

Shane Flickinger is Vice President of Operations of Thomas Jefferson University Hospitals, Inc. He is responsible for leading and managing a portfolio of programs and services across all sites of service within the Thomas Jefferson University Hospitals, Inc. division and across the entire continuum of care. Prior to his current role, Shane was the Director of the Center for Operational Resource Efficiency (CORE), a command center leveraging people, actions and analytics to drive care coordination, quality and safety, and operational excellence. In addition to centralized bed management, enterprise transfer center, environmental services and patient transport operations, CORE leverages real-time care progression delay alerts to reduce excess patient days, such as procedural, diagnostic and clinical delays. Shane has also held other positions in operations, quality and process improvement, project management and regulatory affairs.