Parent & Family Resources

Frequently Asked Questions

Yes! Contact the Office of Admissions at 215-503-8890. We are working remotely and our staff is here to assist you. You are also welcome to contact us by email at

Our Financial Aid staff is available by telephone at 215-951-2940 or

If you’re interested in speaking with a current student or our admissions team, please contact our Office of Admissions at 215-503-8890 or Learn more at


You are welcome to join our Parent & Family Chats every Friday from 12 – 1 p.m. ET.  Our admissions team will be available via Zoom to answer any questions you may have.  Visit our Virtual Visits website for more information and to join the chat.

At this time, we are offering a number of opportunities to visit campus virtually. Based on city, state and federal mandates, we will not be able to offer on-campus visits until further notice. In the meantime, please feel free to visit our Virtual Visits website to watch videos, join chats, and view online presentations to learn more and connect with faculty, staff and current students.

The national deposit deadline for first-year admission is May 1, 2020. If you feel that you and your family are unable to make a final decision by May 1, we will work with you to extend your deposit deadline. To assist you in the decision-making process, we invite you contact us at 215-503-8990 or

Since the deposit is non-refundable, we encourage waiting to submit your deposit unless you and your student are confident about your plans. If you’ve already submitted the deposit and have concerns, please contact us at 215-503-8890 so we can talk through your specific circumstances.

Yes, your student has the option to defer their admission to the Spring 2021 or Fall 2021 semester. To request a deferral, please contact the Office of Admissions at 215-503-8890 or We’ll make sure any merit-based scholarships that your student received will be waiting for you when you arrive.

Financial Aid packages are generated after a student is offered admission and a Free Application for Federal Student Aid (FAFSA) has been received by Jefferson. Students may view this information online through their unique WebAdvisor account. If you haven’t received it or have specific questions, please reach out to our Office of Financial Aid at and we can assist.

Please know that we want your student at Jefferson in the fall and we will help as best we can to make that happen. If you have concerns, please contact our Office of Financial Aid at to discuss your circumstances with a counselor. We may ask you and your student to complete an Income Adjustment Form. 

Paying for college is stressful enough without the many challenges that have presented themselves in recent weeks. We understand that some families may be facing unforeseen financial difficulties due to the COVID-19 crisis. If your family's financial situation has changed as a result of this pandemic, we invite you to complete and submit our COVID-19 Special Circumstances Form.

Currently, our plan is to hold classes through in-person, on campus instruction at the start of the Fall semester. However, with an ever-evolving global pandemic, we will continue to monitor the situation carefully and make that decision based on city, state and federal agency guidelines and mandates.

Jefferson fully anticipates opening for in-person instruction in the fall, subject to federal, state, and local mandates. The unpredictable nature of the pandemic means that a transition to online learning may become necessary. Should that happen, the same tuition rates will apply and remain in effect for the duration of the academic year.

Thomas Jefferson University remains committed to providing our students with the high quality education they deserve. To assist all of our students during this challenging time, we have made the decision to freeze tuition, room/board and fees for the 2020-21 academic year. Visit our Tuition & Fees website for additional information.

Our hope is that as soon as the campus is re-opened and the CDC advises that domestic and international travel is safe, our students will be back exploring and learning all over the world.

The Office of Residence Life will send students who have confirmed their enrollment a housing questionnaire later this spring. The questionnaire will help us match your student with a roommate that has similar preferences.

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