Master of Healthcare Administration

Contact

Name: Mary Reich Cooper, MD, JD
Position: Program Director
Contact Number(s):

Contact

Name: April Smith
Position: Admissions & Recruitment Manager
Contact Number(s):

Contact

Program at a Glance

Mission

We prepare rising healthcare leaders to enhance organizational performance and to improve lives to benefit patients and communities.

Vision

Reimagine healthcare administration education to focus on performance improvement skills to optimize healthcare delivery.

Values

  1. Integrity & Accountability: We lead with integrity, transparency, and accountability, building trust with staff, clinicians, patients, and communities.
  2. Systems Thinking: We prioritize cost, access, and quality to create sustainable and patient-centered healthcare solutions.
  3. Collaborative and People-Centered Leadership: We foster teamwork and open communication across disciplines, to empower healthcare professionals at all levels.
  4. Evidence-Based Decision-Making: We apply and contribute to evidence-based leadership and management practices.
  5. Innovation & Continuous Improvement: We foster a culture of continuous learning and creative problem-solving to equip leaders to drive meaningful change in healthcare administration.
  6. Diversity, Equity, & Inclusion: We champion diversity, equity, inclusion, and belonging, to create inclusive work environments and collaboration.

Competencies

The MHA program at Jefferson College of Population Health (JCPH) has adopted the National Center for Healthcare Leadership (NCHL)© competency model, and the courses’ objectives align with their competencies.

The NCHL Competency Model v 3.0© lists 7 domains and 28 Core Competencies. The first group are the action competencies.

Boundary Spanning:
Optimizing relationships between a leader’s span of control and the departments, organizations, communities, and/or broader networks within which it operates.

  • Community Collaboration
  • Organizational Awareness
  • Relationship & Network Development

Execution:
Translating vision and strategy into actions supporting optimal organizational performance.

  • Accountability
  • Achievement Orientation
  • Analytical Thinking
  • Communication Skills 1 – Writing
  • Communication Skills 2 – Speaking & Facilitating
  • Initiative
  • Performance Measurement
  • Process & Quality Improvement
  • Project Management

Transformation:
Creating and implementing compelling and inclusive change processes in support of improving health quality, efficiency, and access.

  • Change Leadership
  • Information Seeking
  • Innovation
  • Strategic Orientation

Relations:
Leading, through example and actions, to create an organizational climate that values employees from all backgrounds, provides a healthy and energizing environment in which to work, and encourages everyone’s ongoing development.

  • Collaboration
  • Impact & Influence
  • Interpersonal Understanding
  • Talent Development
  • Team Leadership

The second group comprise the enabling competency domains.

Health System Awareness & Business Literacy:

  • Financial Skills
  • Human Resource Management
  • Information Technology Management

Self-Awareness & Self-Development:

  • Self-Awareness
  • Self-Confidence
  • Well-Being

Values:

  • Professional & Social Responsibility