Information for Students

Student FAQs

As we continue to navigate our “next normal” here are the answers to some Frequently Asked Questions. For questions relating specifically to your college or program, please reach directly out to your program director or Dean. Please refer to the Academic Relaunch Guide, available on BannerWeb, for the University’s comprehensive re-opening plans, protocols and procedures. These FAQs will be updated as needed and pertinent information will be communicated with students via their email.

Guests of the University are permitted on campus, and are required to follow University guidelines regarding masking and social distancing. At this time, masks are required in all university buildings regardless of vaccination status. Masks may be removed when eating or drinking, but social distancing must be observed. Guests should not come to campus if displaying any signs or symptoms of COVID-19.

Jefferson students are permitted to visit residence halls on the East Falls and Center City campuses with restrictions, however non-Jefferson affiliated visitors are not permitted in residence halls at this time. Please refer to the Residential Life Facilities Policies for East Falls and Center City Campuses for specific information. 

As of August 4, 2021 masks are required in all University buildings regardless of vaccination status. Students and employees may refer to their email for more information. Please follow on-site signage and check email for updates.

Yes, as the pandemic continually evolves, guidance will also evolve. We are committed to communicating changes to our faculty, staff and students as soon as possible.

COVID-19 has had economic, academic, social, physical, and mental health impacts on Thomas Jefferson University and our surrounding community. The FDA has authorized the emergency use of the Moderna, Pfizer and Johnson & Johnson vaccines.  The FDA has determined that those vaccines have been proven to be safe and effective in preventing COVID-19 infections. Vaccination provides us the best path to return to a robust academic and campus life. Additionally, this policy is in accordance with guidance from the Philadelphia Department of Public, Health. Read the policy here:

There will be no online-only programs created for students who refuse to get vaccinated and do not meet exemption criteria.

The University continues to monitor local and regional conditions related to the pandemic. There has been a significant decrease in cases in our area, and hopefully that will continue as the vaccination rate rises.  If there is a spike in cases, we will follow local, state and federal government guidance and regulations and make appropriate decisions to continue providing our educational programs safely, even if that involves a return to online courses. 

As of May 24, 2021, University policy dictates that all international students must be quarantined for a period of 7 days upon arriving at Jefferson, with COVID-19 testing on day 5. A negative test does not shorten the quarantine length. Students must utilize the Jefferson Occupational Health Network (JOHN) COVID hotline at 215-951-0168 to arrange for COVID testing.

Symptomatic students or those who have been exposed to COVID-19 should contact the COVID-19 line: or 215-951-0168. Please be sure to leave your full name and call back number. Students can also access JeffConnect (Jefferson’s telehealth platform) free of charge if they are feeling ill. Visit for more details.

Yes, offices will have in-person hours and many will also have virtual options for the Fall. 

Dining hours will be back to normal beginning in the fall. More information on dining services and hours can be found here:

At this time, the lower level of the Jefferson Recreation and Fitness Center, which includes the multi-purpose gymnasium, racquetball court, swimming pool and sauna, will remain closed indefinitely in accordance with ventilation guidelines required by the Philadelphia Department of Public Health. We will continue to evaluate the situation in accordance to those guidelines and hope to be able to open those spaces soon.  

The Guttman Library hours can be found here:

The Scott Library hours can be found here:

Please visit: and scroll all the way to the bottom for Campus Store hours on each campus.

To keep you informed about how we are navigating this semester during the evolving COVID-19 pandemic, please continue to refer to Jefferson’s Fall 2021 Playbook. Students can access the Playbook by logging into BannerWeb and clicking "Fall 2021 Student Playbook."

On the East Falls campus, students can call the Dean of Students Office at 215-951-2740 or Center City students should reach out to the Office of Student Life and Engagement at or 215-503-7743.