Academic Success Center

Writing Assistance

Writing Tutoring FAQ Information

Writing support with a professional tutor for any subject is available 7 days a week.   We will work with you to get a session, but please allow 48 hours for turnaround (Monday through Friday).

For writing, students can choose a Zoom video conference or for a tutor to give focused comments in the margins of the paper in an asynchronous format*, meaning we will return comments to the student’s Jefferson email after the tutor works on the paper. Through Zoom, students can share the document with a tutor and work on it together. We also offer in-person sessions in Haggar Hall or the library. When you sign up through Starfish, the location will be included.  

*When submitting a paper for an asynchronous online review, please attach 2 documents and e-mail them to The 1st attachment is the assignment description (Word document or a PDF/screenshot of the instructions for the assignment). The 2nd attachment is your written draft (Word document only, no PDF's).  Your writing tutor requires both documents to give you a proper review.   We will respond to your Jefferson e-mail once we complete our comments. 


Video and in-person conferences are best if students want an appointment for early on in the writing process, as a tutor can help with brainstorming and outlining. Video and in-person conferences are also best for discussing whether or not the student is on the right track or feels stuck with a draft because we find the conversation is key to a successful tutoring session in these cases. 

While we can also make comments on the writing process in our emailed comments, asynchronous appointments are best for feedback on the big picture, as well as checking organization of ideas, citation style, and overall polish. 

For all writing appointments, we offer asynchronous online feedback via email or a Zoom video conference or in-person meeting with one of our nine professional writing tutors.  

Students should allow up to 48 hours (Monday through Friday) for asynchronous feedback. If choosing a Zoom or in-person session, students can sign up through Starfish. For Zoom sessions, at the start of the appointment time, the student will get an email to their Jefferson account with a link to start the session. For in-person sessions, students should check in at the front desk for appointments in Haggar Hall or follow the instructions in the confirmation email for appointments in the library.  


For online asynchronous appointments, we also ask that students attach the draft as a Word document and include anything that will help guide the tutor, like an assignment description, prompt, or rubric. If the student has questions, they can include those to guide the tutor’s comments. Email the paper to Bring your assignment sheet to in-person or online tutoring!

We can also set up repeating weekly appointments with the same tutor, so students have time dedicated just to writing. If students are frequent users of our services, if they are working on a longer project, or if they have many courses requiring papers, this is a good option. 

The Writing Assistance Program at Jefferson’s East Falls campus strives to create a welcoming, accessible environment where students can come to receive individualized writing instruction in engaging tutoring sessions. Our trained, professional writing tutors assist Jefferson undergraduate and graduate students with writing assignments for any course, at any stage of the writing process. 

The Writing Assistance Program envisions tutoring as a process of empowerment; we aim to help students succeed independently as a writer by developing a long-term, complex skill set. In other words, we want to help make students better writers for life, not just for one assignment. 

Have questions? Check out our FAQ for faculty (PDF) and for students (PDF).