Thomas Jefferson University

Frequently Asked Questions

No, unfortunately cable is not included in your housing fees. All students who want cable in their apartment or room will need to contact Comcast to setup an account and schedule installation.

If you are interested in having cable in your apartment/room, please contact Comcast directly at 1-800-934-6489.

- Entryway to freight: 3’ wide x 7’ high
- Inside freight elevator: 6’ wide x 8’ high x 5’ deep

- Entryway to freight: 3.5' wide x 7' high
- Inside freight elevator: 5' wide x 8' high x 6' deep

The front desk of each building is staffed 24 hours a day. Pick up your unit key and a move-in materials at the front desk of your assigned building. You will be emailed a Condition Report upon move in. This form allows you to document the condition of the unit in detail. Please complete the Condition Report within 48 hours of move in. Report all emergency maintenance requests (i.e. broken faucet, missing window screen) to the front desk for immediate assistance or through rentcafe. 

Please note, ORL will not distrubute keys to anyone other than the resident listed on the housing agreement. 

ORL reserves desginated street parking for specific move in dates set in advance. If you are not arriving on one of the set move in dates, you can obtain a loading zone permit from the front desk of your building. Each permit is only for two hours and must be renewed at the front desk if more time is needed. Once you have the parking permit you can park your car in the designated TJU Loading Zone areas behind each Residence Hall. There are a limited number of spots but they are convenient and close to the freight elevator.

Please note that ORL does not manage street parking, if you park on the street please be sure to pay for the space in a designated meter. ORL will not reimburse parking tickets. 

Street parking is an option if you obtain a Philadelphia Parking Permit. You can also get a monthly pass from several local garages. For more information contact the Commuter Services Office at (215) 955-6417.

All maintenance requests should be reported to the front desk of your building either in person or by phone. Students living in the Barringer or Orlowitz apartments can submit online work orders by going to: Need more help? Contact a ORL or a PMC Property Group staff member: Office of Residential Life.

Ample laundry machines are located in the basement of the Barringer and Orlowitz Residence halls. The Barringer and Orlowitz machines are free of charge. Upon move in you will recieve a laundry card. If you lose the card or need to purchase a new Caleco laundry card, please contact PMC Property Group. 

Martin laundry facilities are also free of charge and located on each floor. Martin residents do not need a laundry card for the laundry facilities on each floor. 


Even more specific than that, your Jefferson ID is programmed to allow you to enter the Residence Hall where you reside only. Review the guest policy upon arrival for more detailed information about the guest policy in your building or call the Office of Residential Life at (215) 955-8913.

When you move in you will be given a mailbox key or told to use your room key for your mailbox, located in the lobby area. In Martin and Orlowitz, your 3rd shift desk clerk sorts and distributes the mail that is received daily from the US Post Office. Barringer mailboxes are under the management of the US Postal Service. USPS delivers the mail daily and puts the mail into the mailboxes. ORL can not access the Barringer mailboxes.

For Martin/Orlowitz Residents: if you are going out of town or move off-campus we will forward any 1st class mail as long as you leave a forwarding mailing address. Stop by your front desk for more information.

For Barringer Residents: If you move out of Barringer or change apartments in Barringer, you will need to officially change your mailing address with the USPS to make sure your mail is forwarded to your new address. This can be done by filling out a Change of Address form.

Mailboxes for outgoing mail are located on many corners in Philadelphia, including the corner of 10th and Walnut.

A United States Post Office is located on 9th and Chestnut for all of your postal needs.

WaWa is located on Walnut between 9th & 10th streets and offers no service charge to use their Automatic Teller Machines (ATM). Two ATM's are located on the Jefferson campus at the Jefferson Alumni Hall Lobby and the Gibbon lobby.

In addition, the three following Banks are also within a block to the residence halls:

  • TD BANK- 11th & Chestnut
  • Bank of America - 10th & Chestnut
  • PNC – 9th & Walnut

Barringer and Orlowitz Apartment-style: Housing fees are due on the 1st of each month. You will not receive a bill but please be diligent in paying on time as late fees will begin to accrue on the 10th of each month. You can pay your rent one of two ways:

  1. Check Drop-Box: Write out a check and drop it off at the Orlowitz Front Desk Dropbox. There is a dropbox at the desk where you can insert your check. It is important that you write your name, building & room number, and telephone number on the check.
  2. Rent Cafe: Students can pay their rent online via Students can setup reoccurring payments that will automatically be deducted for each month's rent. Students will be added to rentcafe upon move in. Once registered, students  can then setup their payment information and new login information. 

IMPORTANT: Barringer and Orlowitz residents- rent can be paid by check or money order payable to PMC Property Group.

Martin Residence: Paying your housing fees is easy. Your housing fees are due at the beginning of each term. The calendar year is divided into four possible terms. While you must have signed your contract for the Fall and Spring terms, you may or may not have decided to stay on for pre-fall or summer terms:

  • Pre-Fall term: July 1st - August 31st
  • Fall Term: September 1st - December 31st
  • Spring Term: January 1st - May 31st
  • Summer Term: June 1st - June 30th

When housing fees are due, you will not receive a separate bill, but the fees will appear on your tuition bill if you are a student. Please be diligent in checking your Banner web account and paying on time. A hold will be placed on your record if you are delinquent in paying any tuition or housing fees.

This situation may be applicable for some students who live in the Barringer and Orlowitz Residence Halls. To avoid late fees contact the Office of Residential Life at to submit a rent deferment form. Furthermore, if you are having financial difficulties we can work with you. Please schedule an appointment to speak with an ORL respresentative. 

Since Martin residents pay their housing fees on Banner web, ORL is not able to assist with any rent or Financial Aid matters.

For more comprehensive information, contact the TJU Financial Aid Office.

There are tons of places to shop in Philadelphia, check out...

If you are looking for something closer to home, you can always stop by one of Jefferson's food service operations: The Atrium, the TJUH Food Court, the Pavilion Food Cart, or the Corner Café! There is even a cashless card system that allows you the travel around campus without the need to carry cash for food, drinks, and snacks. Call (215) 955-7942 for more information about the Campus Currency program.

The best part about living on-campus is that you are so close to all your classes. Still, public transportation is readily available to get around locally.

  • SEPTA Tokens are sold at discount price at the Commuter Services Office located in the TJU Bookstore. If you need information about SEPTA, call the information line from 6 a.m. to midnight daily at (215) 580-7800 or visit
  • PATCO PATCO offers train service to New Jersey, and is also known as the Hi-Speedline. A PATCO station is located on-campus at 10th & Locust. PATCO trains run 24 hours a day, 7 days a week, 365 days a year. Some stations, however, are closed nights and weekends. Schedules are available at Commuter Services. For more info about PATCO call (215) 922-4600 or visit
  • NJ Transit provides bus service from the Philadelphia area to New Jersey (including the beach) in addition to transportation within New Jersey. For more information on routes, fares, etc. call (215) 569-3752
  • Cabs can usually be hailed on major streets. Although taxis are plentiful they are also expensive.

Check out the TJU Commuter Services Office for more comprehensive information. 

Absolutely! Any resident can reserve the lounge for personal use. Maybe you would like to host a student organization meeting or you want to watch cable on the big screen TV. In order to reserve a lounge, please reserve the space through the Housing Portal. The Orlowitz lounge is located in the basement of the building and has a large television with seating. The Barringer lounge in the basement offers a large television and seating. The Barringer lounge on the main floor offers a beautiful Baby Grand piano and a big screen television with seating. The Martin lounge is also located in the basement and has a pool table, a full kitchen, table tennis, foosball table, a piano, and a big screen television.

Please refer to the Home Page for announcements regarding any updates on common areas.

Information Services & Technologies (IS&T) manages the on campus wireless internet access for full-time students. However, IS&T will only configure PCs/MACs with certain operating systems. Visit the IS&T web site for more information for students. To make an appointment to set up your wireless account, contact IS&T at (215) 503-7600. Throughout the year, all questions about the wireless system should be directed to the TJU IS&T Service Desk directly at (215) 503-7600.

Although the residence halls are equipped with wireless access points they are maintained by the IS&T Services. Please contact the IS&T Help Desk (2nd floor of the Library) or by telephone at (215) 503-7600 to report any problems.

Log onto the Housing Portal and use the roommate matching feature to help find a roommate.