Facilities Operations & Maintenance

Frequently Asked Questions

Submit a work order request by clicking on the Work Order System link on this page (to the left in desktop, near the top of the page in mobile).

*Please note that you must be on the university network in order to access the system.

Keys may be requested by filling out the key request form on the iService Desk. Please refer to the Key Control Procedure (PDF) for more detailed information.

  • Anyone from the university community can initiate a work order for repairs.
  • Approval by the appropriate number of President's Council is needed for modification or capital improvement work. For projects over $10,000 a Project Appropriation Request (PAR) is needed.
  • For activity setups or functions - A work order will not be accepted unless the appropriate paperwork has been filled out through the Campus Reservationist and approved by the Director of Student Activities.

Right Away Maintenance technicians are members of the Facilities Operations & Maintenance crew that respond immediately to emergency work requests. You will see them driving golf carts that allow them to maneuver easily through the center of campus and transport tools for the job. Although a RAM tech will respond quickly to scope out the problem, please keep in mind that larger issues may require a return visit from another member of our staff.

Hours of Operation - Please note change of phone number*

The Facilities Office operates Monday thru Friday 9:00 a.m. to 5:00 p.m.

For emergency work requests between the hours listed above: Call Central Dispatch at 844-240-3095

The Facilities Office operates 24 hours a day, 7 days a week.

The Facilities Office is also on call 24 hours a day, 7 days a week.

Emergencies, after hours and weekends please call Public Safety at 215-951-2999

Work order questions: 215-951-2945
Other business: 215-951-2945
215-951-2585 (Fax)

Mon. - Fri. 5:00 p.m. - 7:00 a.m.
Sat. - Sun. 7:00 a.m. - 11:00 a.m.

Mon. - Fri. 5:00 p.m. - 7:00 a.m.
Sat. - Sun. 7:00 a.m. - 11:00 a.m.

Mon. - Fri. 7:00 a.m. - 3:00 p.m.
Sat. - Sun. 7:00 a.m. - 11:00 a.m.

In order to become a student worker at the Facilities Operations & Maintenance, please contact Kim Piechuta at 215-951-2948. In order to become a student painter make sure you sign up early in the Spring semester.