Quality Improvement & Patient Safety Leadership

This online program includes asynchronous coursework, live virtual sessions, and a mentored project designed to align improvement work with the participants’ practice goals and the organization’s business priorities.

The online modules are delivered as three graduate-level courses, resulting in an Advance Practice Certificate (APC), which gives participants the opportunity to continue in the Jefferson College of Population Health and complete a Graduate Certificate or Master’s Degree in Healthcare Quality and Safety or use the transferable courses for further education.

• The 9-month program consists of interactive online learning courses and monthly live virtual sessions
• The mentored project focuses on the needs of the student’s organization, resulting in organizational change
• Interprofessional content, paced and designed around the needs and constraints of busy clinical staff
• Expert practitioners teach the curriculum and focus on deployabele knowledge and skills  
• Program accrues transferable graduate course credit and Category 1 and 2 CME/CEUs

Participants graduate from the program with practical knowledge and the leadership skills needed to drive the strategic execution of critical quality and safety improvements. Core content areas include:

• Change Management 
• The Application of Improvement Tools and Methods 
• Teamwork Science 
• Data Acquisition and Analysis 
• Making the Business Case for Quality 
• Proactive Risk Reduction and Retrospective Cause Analysis 
• Project Management 
• Leadership 
• Negotiation Skills 
• Complexity Science 
• Human Factors Engineering